Frequently Asked Questions

All SH-BRONZE hosting plans and domain registrations are activated automatically and instantaneously upon payment confirmation in our WHMCS billing system.

Yes, we offer an unconditional 30-day money-back guarantee on our web hosting services. If you are not satisfied, you can cancel within 30 days for a full refund of your hosting fees.

Our high-speed cloud infrastructure is hosted in enterprise Tier-3 datacenters equipped with multi-homed BGP network routing, high-density cooling, and N+1 redundant power systems.

We provide the official cPanel control panel with Softaculous 1-click application installer on our SH-BRONZE web hosting plan.

SH-BRONZE includes 5GB NVMe SSD storage, unmetered bandwidth, free automated SSL, 2 business email mailboxes, 3 MySQL databases, daily automated backups, and 24/7 technical support at ₹70/month.

We support multiple PHP versions from PHP 7.4 through PHP 8.0, 8.1, 8.2, and 8.3. You can switch PHP versions and enable PHP extensions individually inside cPanel with 1 click.

We support all major domain extensions including .IN, .CO.IN, .COM, .ORG, .NET, and .XYZ with full DNS management and domain transfer lock included.

Yes! You can transfer your domain anytime by obtaining your EPP/Auth code from your current registrar and submitting a transfer order on our Transfer Domain page.

Yes, all domains registered or transferred to DhanGenie include complimentary DNS zone management (A, CNAME, MX, TXT records) and email forwarding at zero additional cost.

We accept all major payment methods including UPI (Google Pay, PhonePe, Paytm, BHIM), RuPay, Visa, MasterCard, NetBanking, Debit Cards, and PayPal via our secure WHMCS checkout gateway.

Yes! Indian business clients can provide their GSTIN number during checkout or in their Client Area profile to receive automated GST-compliant tax invoices.